Privacy Policy

Effective January 1, 2026

B&J Pico Rivera Insulation Company, picoriverainsulationcompany.com, sales@picoriverainsulationcompany.com

Who this policy covers

This policy explains what B&J Pico Rivera Insulation Company collects when you use our website, why we collect it and what you can do about it. It covers this site and the requests that come in through it, including estimate requests from homeowners looking for an insulation contractor in Pico Rivera, CA and the cities around it.

If you'd like to know more about who we are before you read further, our About page has that. You can head back to the home page at any time.

What information we collect

We collect what you give us. When you fill out our estimate or contact form, we ask for your name, phone number, email, address and a short note about the job, such as a hot room upstairs or an old attic that needs a look. When you call (562) 271-1051, we keep the number you called from and any notes we take about your house.

We also collect some information automatically. Like most websites, ours records basic visit data through analytics, such as the pages you view, how long you stay, the type of device and browser you use and the general area you're browsing from. This helps us see which pages people find useful.

Our site uses cookies, which are small files your browser stores so the site works properly and so our analytics can count visits. You can block or delete cookies in your browser settings. The site will still work, though some features may not.

How we use your information

We use your contact details to answer your request, set up a free on-site estimate, schedule the work and follow up once the job is done. We use the job notes you send so our crew shows up knowing what to look for.

We use visit data only to understand how the site is used and to make it easier to find what you need. We don't sell your personal information, and we don't rent or trade it to other companies for their marketing.

Who we share it with

We share information only with the services that help us run the business. Our contact form is handled by an outside form service, and our analytics come from an outside provider, so both process the data they collect on our behalf.

We may also share information if the law requires it, or if we need to protect our business, our crew or our customers. Beyond that, your information stays with us.

How long we keep it

We keep customer and estimate records for as long as we need them to do the work, stand behind it and keep our business records in order. If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up, then we delete them.

Analytics data is kept in summary form and isn't used to identify you personally.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you at any time, and we will.

Depending on where you live, including here in California, you may have added rights under state privacy law. If you make a request, we may ask a few questions to confirm it's really you before we act on it, so your information doesn't go to the wrong person.

Children's privacy

Our site is meant for adults arranging work on a home or building. We don't knowingly collect information from children under 13, and if we learn we have, we delete it.

Changes to this policy

We may update this policy when our site or our tools change. When we do, the new version goes on this page, and it applies from the day it's posted.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (562) 271-1051 or use the form on our Contact page. Tell us what you're asking for and how to reach you, and we'll reply within 1 business day.